Søk: 'Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy'
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071263931 , 2008 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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The Brave New Service Strategy: Aligning Customer Relationships, Market Strategies and Business Structure
ISBN 9780814405277 , 2000 , Barbara A. Gutek, Theresa Welsh
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Handbook Of Crm: Achieving Excellence in Customer Management
ISBN 9780750664370 , 2005 , Adrian Payne
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071244961 , 2006 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Services marketing: integrating customer focus across the firm
ISBN 9780072961942 , 2005 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Managing the customer experience: turning customers into advocates
ISBN 9780273661955 , 2002
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Exploring Corporate Strategy
ISBN 9780273651123 , 2001
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Corporate Finance, Student Value Edition
ISBN 9780132993869
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Translating Corporate Strategy Into Project Strategy: Realizing Corporate Strategy Through Project Management
ISBN 9781930699373 , 2004 , Ashley Jamieson
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Exploring Corporate Strategy: Text & Cases
ISBN 9780273687344 , 2005 , Gerry Johnson, Kevan Scholes,m.fl.
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Exploring Corporate Strategy with MyStrategyLab
ISBN 9780273731566 , 2009 , Gerry Johnson, Kevan Scholes, Richard Whittington,m.fl.
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Financial Markets and Corporate Strategy
ISBN 9780071316972 , 2011 , Bruce G. Resnick
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Customer-Centered Products: Creating Succesful Products Through Smart Requirements Management
ISBN 9780814405680 , 2000 , Ivy F. Hooks, Kristin A. Farry, IVY F AUTOR HOOKS
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Building Donor Loyalty: The Fundraiser's Guide to Increasing Lifetime Value
ISBN 9780787968342 , 2004 , Elaine Jay
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A Blueprint for Corporate Governance: Strategy, Accountability and the Preservation of Shareholder Value
ISBN 9780814405864 , 2003 , Fred R. Kaen
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Exploring Corporate Strategy: Text and Cases
ISBN 9780273711926 , 2008 , Kevan Scholes, Richard Whittington,m.fl.
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Online Course Pack:Exploring Corporate Strategy/Companion Website with GradeTracker Student Access Card:Exploring Corporate Strategy/How to Write Dissertations & Project Reports
ISBN 9781408200278 , 2008 , Jonathan Weyers, Kathleen McMillan, Gerry Johnson,m.fl.
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Financial Markets and Corporate Strategy
ISBN 9780077119027 , 2008 , Sheridan Titman, Mark Grinblatt, David Hillier
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Competitive Manufacturing Management: Continuous Improvement, Lean Production, Customer-Focused Quality
ISBN 9780071158206 , 1998 , John M. Nicholas
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Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
ISBN 9780470562239 , 2010
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Economics and Corporate Strategy
ISBN 9780521296106 , 1980 , Clive Julian Sutton
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Exploring Corporate Strategy: Text Only
ISBN 9780273687399 , 2004 , Gerry Johnson, Kevan Scholes, Richard Whittington
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Value-based Marketing: Marketing Strategies for Corporate Growth and Shareholder Value
ISBN 9780470773147 , 2008 , Peter Doyle
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Training Library Staff and Volunteers to Provide Extra Ordinary Customer Services
ISBN 9781856045995 , 2006 , Mark L. Smith, Julie Beth Todaro
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Financial Markets and Corporate Strategy
ISBN 9780071236867 , 2002 , Sheridan Titman, Mark Grinblatt
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Financial Markets and Corporate Strategy: European Edition
ISBN 9780077129422 , 2011 , Sheridan Titman, Mark Grinblatt, David Hillier
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Financial Markets and Corporate Strategy
ISBN 9780071123419 , 2001 , Sheridan Titman, Mark Grinblatt
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Customer and Brand Manager Perspectives on Brand Relationships: A Conceptual Framework
ISBN 9780704424951 , 2004 , L.De Chernatony, Colin Jeavons, Mark Gabbott