Søk: 'Managing the customer experience: turning customers into advocates'
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071244961 , 2006 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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A Word for Nature: Four Pioneering Environmental Advocates, 1845-1913
ISBN 9780807846995 , 1998 , Robert L. Dorman
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The Turning Word: American Literary Modernism and Continental Theory
ISBN 9780812216004 , 1996 , Joseph N. Riddel, Mark Bauerlein
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Services marketing: integrating customer focus across the firm
ISBN 9780072961942 , 2005 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Brandscapes: Architecture in the Experience Economy
ISBN 9780262113038 , 2007 , Anna Klingmann
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The CEO - the Chief Engagement Officer: Turning Hierarchy Upside Down to Drive Performance
ISBN 9780566085611 , 2007 , John Smythe
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Managing Performance in the Public Sector
ISBN 9780415403207 , 2006 , Hans de Bruijn
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Management Information Systems: Managing the Digital Firm
ISBN 9780273789970 , 2013 , Kenneth C. Laudon, Jane Price Laudon
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Gap Into Conflict : the gap into conflict ; 1, The Real Story
ISBN 9780006470199 , 1991 , Stephen R. Donaldson
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The Future of Competition: Co-Creating Unique Value With Customers
ISBN 9781578519538 , 2004 , Coimbatore K. Prahalad, Dr. Venkatram Ramaswamy
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Managing Quality: Integrating the Supply Chain
ISBN 9780273768258 , 2012 , S.Thomas Foster
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Leadership: Enhancing the Lessons of Experience
ISBN 9780073405049 , 2008 , Gordon Curphy, Robert Ginnett
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Creating Experiences in the Experience Economy
ISBN 9781847209306 , 2008 , Jon Sundbo, Per Darmer
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Assessing Service Quality: Satisfying the Expectations of Library Customers, 2nd Ed.
ISBN 9780838910214 , 2010 , 2. utgave , Peter Hernon, Ellen Altman
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Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers
ISBN 9780062292988 , 2014 , 3. utgave , Geoffrey A. Moore
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Customer Relationship Development: Implementing Fast-track, First-base Customer Relationship Management Solutions
ISBN 9780852976821 , 2001 , Ralf Blomqvist, Tomas Haeger, Johan Dahl
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Oil painting: the workshop experience
ISBN 9780891346098 , 1996 , Ted Goerschner, Lewis Barrett Lehrman,m.fl.
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The Referendum Experience in Europe
ISBN 9780333670187 , 1996 , Michael Gallagher, Pier Vincenzo Uleri
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Researching Children's Experience
ISBN 9780761971030 , 2005 , Sheila Greene
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Managing Quality: Integrating the Supply Chain
ISBN 9780135078198 , 2010 , S. Thomas Foster
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Managing Innovation
ISBN 9780750678957 , 2006
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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Managing the Professional Service Firm
ISBN 9780743231565 , 2003
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Motor Control: Translating Research Into Clinical Practice
ISBN 9781451117103 , 2011 , Anne Shumway-Cook, Marjorie Hines Woollacott
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The Experience Economy + DVD: a new perspective
ISBN 9789043012683 , 2007 , Ed Peelen, Albert Boswijk, Thomas Thijssen,m.fl.
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Exploring Direct and Customer Relationship Marketing
ISBN 9781861529015 , 2004 , Martin J. Evans, Lisa O'Malley,m.fl.
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Information Systems Today: Managing in the Digital World
ISBN 9781292000008 , 2013 , Joseph Valacich, Christoph Schneider, Ramesh Behl,m.fl.
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Women in Islam: The Western Experience
ISBN 9780203164457 , 2003 , Anne-Sofie Roald
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201103 , 2012 , V. Kumar, Werner Reinartz
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201097 , 2012 , V. Kumar, Werner Reinartz