Søk: 'Service Management and Marketing: Customer Management in Service Competition'
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Foundations of IT Service Management Based on ITIL V3: an introduction
ISBN 9789087530570 , 2007 , Jan Van Bon, Arjen de Jong, Axel Kolthof
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A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks
ISBN 9783838339177 , 2010 , Aleksej Spenst
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International marketing and export management
ISBN 9780201419641 , 1998 , Jesper Strandskov, Gerald S. Albaum, Edwin Duerr
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Framework for Marketing Management
ISBN 9780131452589 , 2008 , Philip Kotler, Kevin Lane Keller, Greg Jenkins
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Maritime Economics: Management and Marketing
ISBN 9780748739868 , 1998 , Alan E. Branch
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Marketing management 12th edition
ISBN 9781846587672 , 2007
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Introduction to marketing management principles
ISBN 9788274774896 , 2010 , Fred Selnes
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Salg, service og sikkerhet: salg og service
ISBN 9788205286078 , 2001 , Eli Fiske Antonsen
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Kommunikasjon og service: service og samferdsel : vg1
ISBN 9788205351622 , 2006 , Eli Fiske Antonsen, Ulf Carlsson
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Sal, service og tryggleik; sal og service
ISBN 9788205286085 , 2001 , Eli Fiske Antonsen
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Safety and Security in Tourism: Relationships, Management, and Marketing
ISBN 9780789019172 , 2004 , Colin Michael Hall, Dallen J. Timothy,m.fl.
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Safety and Security in Tourism: Relationships, Management, and Marketing
ISBN 9780789019165 , 2004 , C. Michael Hall, Dallen J. Timothy,m.fl.
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Java Message Service
ISBN 9780596522049 , 2009 , Richard Monson-Haefel, Mark Richards,m.fl.
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Strategic Marketing Management, 7th Edition
ISBN 9781936572151 , 2012 , 7. utgave , Alexander Chernev
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Global Marketing Management: International Edition
ISBN 9780273768685 , 2013 , Svend Hollensen, Warren J. Keegan
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Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management
ISBN 9781412066181 , 2005 , Randy A. Steinberg
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Marketing Management: A Relationship Approach
ISBN 9780273706830 , 2010 , Svend Hollensen
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Ethical Dilemmas in Social Service
ISBN 9780231069694 , 1993 , Frederic G. Reamer
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Etravel And Tourism: Marketing And Management Techniques
ISBN 9780750658249 , 2007 , Ian McDonnell
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Festivals and tourism: marketing, management and evaluation
ISBN 9781901888348 , 2004 , Mike Robinson, Philip Long
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A Framework for Marketing Management
ISBN 9780136026600 , 2009 , Philip Kotler, Kevin Lane Keller
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At your service!
ISBN 9788202167837 , 2002 , Hege Cecilie Hansen, Theresa Bowles Sørhus,m.fl.
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Advances in Services Marketing and Management: Research and Practice
ISBN 9781559388559 , 1995 , Teresa A. Swartz, David A. Bowen,m.fl.
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Business Marketing Management: B2B: B2B
ISBN 9780324581676 , 2009
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Sal og service: grunnkurs sal og service - studieretningsfaga
ISBN 9788258408700 , 2001 , Steinar Madsen
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Salg og service: grunnkurs salg og service - studieretningsfagene
ISBN 9788258404733 , 2001 , Steinar Madsen
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Marketing Management for Travel and Tourism
ISBN 9780748727834 , 1998
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A Framework for Marketing Management
ISBN 9780132539302 , 2011 , Philip Kotler, Kevin Lane Keller,m.fl.
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At your service!
ISBN 9788202168001 , 2002 , Hege Cecilie Hansen, Theresa Bowles Sørhus,m.fl.