Søk: 'Service Quality Management in Hospitality, Tourism, and Leisure'
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Marketing in Travel and Tourism
ISBN 9780750644716 , 2001 , Victor T.C. T. C. Middleton, Jackie R. R. Clarke
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Service Management: Operations, Strategy, and Information Technology
ISBN 9780072424195 , 2000 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Case Studies in Financial Control and Performance Measurement in Leisure and Recreation Management: With Suggested Answers
ISBN 9780901812742 , 1997 , David John Naylor, Denise J. Naylor
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Quality and Performance Excellence
ISBN 9781133955924 , 2013 , James R. Evans
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Service Management: Operations, Strategy, Information Technology
ISBN 9781259010651 , 2013 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Business Accounting for Hospitality and Tourism: H. Atkinson, A. Berry, R. Jarvis
ISBN 9781861524706 , 1995 , H. Atkinson, A. Berry, R. Jarvis
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A Model Quality System for the Tranfusion Service
ISBN 9783805567510 , 1998 , L.M. Berte
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Events Management: For Tourism, Cultural, Business and Sporting Events
ISBN 9781442534889 , 2010 , Laurence Whitehead, Lynn Van Der Wagen
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Sport, recreation and tourism event management: theoretical and practical dimensions
ISBN 9780750684477 , 2008 , Cheryl Mallen, Lorne J. Adams
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A Study of Service Quality of Stockbrokers in Mauritius: A Multi- Expectations Framework
ISBN 9783838334394 , 2010 , Rooma R. Ramsaran-Fowdar, Sooraj Fowdar
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Marketing in travel and tourism
ISBN 9780750609739 , 1994 , Victor T. C. Middleton
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Total Quality Management: Text with Cases
ISBN 9780750639521 , 2000 , John S. Oakland
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Leisure Program Planning and Delivery
ISBN 9780736057332 , 2007 , Ruth V. Russell, Lynn Marie Jamieson,m.fl.
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Accounting and Financial Analysis in the Hospitality Industry
ISBN 9780132458665 , 2010 , Johnathan Hales, Hubert Van Hoof
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Consumer Behaviour in Tourism
ISBN 9780750667357 , 2006 , Susan Horner, John Swarbrooke
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Strategic Management of Professional Service Firms
ISBN 9788763001274 , 2005 , Bente R. Lowendahl
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Accounting And Financial Analysis In The Hospitality Industry
ISBN 9780750678964 , 2005 , Jon Hales
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Environment and Tourism
ISBN 9780415399555 , 2007 , Andrew Holden
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Service Management: Operations, Strategy, Information Technology
ISBN 9780071263467 , 2008 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Developing Hospitality Properties and Facilities
ISBN 9780750659826 , 2004
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Hospitality Marketing
ISBN 9780750652452 , 2004 , David Bowie, Francis Buttle
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Leisure Education: Theory and Practice
ISBN 9781571670359 , 1998 , Jean Mundy
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Assessing Service Quality: Satisfying the Expectations of Library Customers, 2nd Ed.
ISBN 9780838910214 , 2010 , 2. utgave , Peter Hernon, Ellen Altman
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Classic Reviews in Tourism
ISBN 9781873150443 , 2003 , Chris Cooper
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Management, Marketing and the Political Economy of Travel and Tourism
ISBN 9781871916607 , 2000 , Mike Robinson
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Issues in Cultural Tourism Studies
ISBN 9780415467124 , 2009 , Melanie Smith
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Quality and Performance Excellence
ISBN 9780324827064 , 2010 , James R. Evans
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Envisioning Eden: Mobilizing Imaginaries in Tourism and Beyond
ISBN 9780857459039 , 2012 , Noel B. Salazar
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Tourism and Development in the Developing World
ISBN 9780415371513 , 2004 , David J. Telfer, Richard Sharpley
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Tourism: Principles and Practice
ISBN 9780273711261 , 2008 , Chris Cooper