Søk: 'Managing High-tech Services Using a CRM Strategy'
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Service Management: Operations, Strategy, and Information Technology
ISBN 9780072424195 , 2000 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Guidelines for Planning and Managing Mountain Protected Areas
ISBN 9782831707778 , 2003 , Lawrence S. Hamilton, Linda McMillan,m.fl.
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Valuation: Measuring and Managing the Value of Companies
ISBN 9780471702184 , 2005 , Tim Koller, Marc Goedhart, We, David Wessels,m.fl.
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Classroom Discussions: Using Math Talk to Help Students Learn, Grades K-6
ISBN 9781935099017 , 2009
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Capacity planning for Web services: metrics, models, and methods
ISBN 9780130659033 , 2001 , Daniel A. Menasce, Virgílio A. F. Almeida
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Strategic Brand Management: Building, Measuring, and Managing Brand Equity
ISBN 9780131105836 , 2003 , Kevin Lane Keller
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Managing the customer experience: turning customers into advocates
ISBN 9780273661955 , 2002
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High-speed networks: TCP/IP and ATM design principles
ISBN 9780135259658 , 1998 , William Stallings
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Exploring Wonderland: Java Programming Using Alice and Media Computation
ISBN 9780136001591 , 2009 , Stephen P. Cooper, Wanda P. Dann
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Complete PCB Design Using OrCAD Capture and PCB Editor
ISBN 9780750689717 , 2009 , Kraig Mitzner
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Conserving and Valuing Ecosystem Services and Biodiversity: Economic, Institutional and Social Challenges
ISBN 9781849711739 , 2010 , K. N. Ninan
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Data Structures and Problem Solving Using Java: Pearson New International Edition
ISBN 9781292025766 , 2013 , Mark A. Weiss
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Tool Kit for Quantitative Data Analysis: Using SPSS
ISBN 9780230500457 , 2007 , Sotirios Sarantakos
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Intl Std Ed-Digital Signal Processing Using Matlab
ISBN 9780495244417 , 2007 , Vinay K. Ingle
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Owl: Representing Information Using The Web Ontology Language
ISBN 9781412034487 , 2005 , Lee W. Lacy
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Understanding Circuits: Learning Problem Solving Using Circuit Analysis
ISBN 9781598290028 , 2005 , Khalid Sayood, Richard C. Dorf
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Using UML: Software Engineering with Objects and Components
ISBN 9780321269676 , 2005 , Perdita Stevens, R. J. Pooley
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What Really Works in Special and Inclusive Education: Using Evidence-based Teaching Strategies
ISBN 9780415623230 , 2013 , Mitchell David
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An Introduction to Human Services: Values, Methods, And Populations Served
ISBN 9780495007920 , 2006 , Cynthia Cannon Poindexter, Ph.D.,m.fl.
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Area-based Projects in Districts of High Immigration Concentration
ISBN 9789287131799 , 1997 , m.fl.
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Using Evidence in Social Work Practice: Behavioral Perspectives
ISBN 9780534406790 , 2004 , C. Ahrens, Tina L. Rzepnicki, Harold E. Briggs
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Information Systems Today: Managing the Digital World: Global Edition
ISBN 9780138157623 , 2009 , Christoph Schneider, Joseph S. Valacich
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Consumer Behaviour: A European Outlook
ISBN 9780273736950 , 2011 , Leon G. Schiffman, Leslie Kanuk, Havard Hansen
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Cross-cultural Business Behavior: Negotiating, Selling, Sourcing and Managing Across Cultures
ISBN 9788215010953 , 2005 , Richard R. Gesteland
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Project and program risk management: a guide to managing project risks and opportunities
ISBN 9781880410066 , 1991 , R.Max Wideman
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The Experience Economy: Work is Theatre & Every Business a Stage : [goods & Services are No Longer Enough]
ISBN 9780875848198 , 1999 , B. Joseph II. Pine
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Final Fantasy X: The Ultimate Strategy Guide
ISBN 9781903511336 , 2002 , Klaus Dieter Hartwig, Michael Martin,m.fl.
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E-business and E-commerce Management: Strategy, Implementation and Practice
ISBN 9780273707523 , 2007 , Dave Chaffey
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Analyzing and Managing Banking Risk: A Framework for Assesing Corporate Governance and Financial Risk
ISBN 9780821344170 , 2000 , Hennie van Greuning, Sonja Brajovic Bratanovic
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Global Regulation: Managing Crises After the Imperial Turn
ISBN 9781403939814 , 2004 , Libby Assassi, Duncan Wigan, Kees van der Pijl