Søk: 'Service Quality Management in Hospitality, Tourism, and Leisure'
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Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management
ISBN 9781412066181 , 2005 , Randy A. Steinberg
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The changing landscape of education in Africa: quality, equality and democracy
ISBN 9781873927113 , 2008 , David Johnson
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Cooper: Essentials of Tourism
ISBN 9780273724384 , 2011 , Chris Cooper
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Sustainable Tourism
ISBN 9780750623858 , 1998 , Rebecca Hawkins, Victor T. C. Middleton
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Tourism Planning: Policies, Processes and Relationships
ISBN 9780132046527 , 2007 , C. Michael Hall
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Foundations of IT Service Management Based on ITIL V3: an introduction
ISBN 9789087530570 , 2007 , Jan Van Bon, Arjen de Jong, Axel Kolthof
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Beyond quality in early childhood education and care: languages of evaluation
ISBN 9780415418492 , 2007 , Gunilla Dahlberg
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Competitive Manufacturing Management: Continuous Improvement, Lean Production, Customer-Focused Quality
ISBN 9780071158206 , 1998 , John M. Nicholas
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Quality TV: Contemporary American Television and Beyond
ISBN 9781845115111 , 2007 , Kim Akass, Janet McCabe
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Data collection and analysis for tourism management, marketing and planning: a manual for managers and analysts
ISBN 9789284403776 , 2000 , World Tourism Organization
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Investments and portfolio management
ISBN 9780071289146 , 2011 , Zvi Bodie, Alex Kane, Alan J. Marcus
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India's Middle Class: New Forms of Urban Leisure, Consumption and Prosperity
ISBN 9781138020382 , 2013 , Christiane Brosius
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Guide to TQM in Service Industries
ISBN 9789283311300 , 2001 , Noriaki Kano
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Managing Project Quality
ISBN 9781567261417 , 2002 , Timothy J. Kloppenborg, Joseph A. Petrick
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Cases in Management Accounting and Business Finance
ISBN 9781908199027 , 2012 , Donal G. McKillop
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Accounting for the hospitality industry
ISBN 9780139738845 , 2004 , Elisa S. Moncarz, Nestor de J. Portocarrero
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New Issues in Universal Service Obligation
ISBN 9781860300103 , 1995 , Randall Collins, Cristina Murroni,m.fl.
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Issues in Management Accounting
ISBN 9780273702573 , 2007 , Deryl Northcott, Trevor M. Hopper,m.fl.
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Dynamic Control of Quality in Production-Inventory Systems: Coordination and Optimization
ISBN 9780387954912 , 2002 , David D. Yao, Shaohui Zheng
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Physical Management for Neurological Conditions: [Formerly Physical Management in Neurological Rehabilitation]
ISBN 9780702054693 , 2013 , Maria Stokes, Emma Stack
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Software Testing and Quality Assurance: Theory and Practice
ISBN 9780471789116 , 2007 , Piyu Tripathy, Sagar Naik
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Global Wine Tourism
ISBN 9781845931704 , 2007 , Jack Carlsen, Stephen Charters
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Conflict Management in Divided Societies: Theories and Practice
ISBN 9780415563741 , 2011 , Stefan Wolff
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Financially Focused Quality
ISBN 9781574442489 , 1999 , Thomas Cappels
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Dermatomyositis: Advances in Recognition, Understanding and Management
ISBN 9783642098185 , 2010 , Lyubomir Assenov Dourmishev,m.fl.
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Diagnosis and Management of Lameness in the Horse
ISBN 9781416060697 , 2010 , 2. utgave , Mike W. Ross, Michael W. Ross, Sue J Dyson, PH.D.
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Introduction to Travel and Tourism Marketing
ISBN 9780702156366 , 2001 , J. Alf Bennett, Johan Wilhelm Strydom
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Management and Cost Accounting 8E
ISBN 9781408041802 , 2012 , 8. utgave , Colin Drury
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Service management: Ledelse og strategi i produksjon av tjenester
ISBN 9788270372638 , 1988 , Richard Normann
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An Introduction to Tourism and Anthropology
ISBN 9780415186278 , 1999 , Peter Burns