Søk: 'Guide to TQM in Service Industries'
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Guide to TQM in Service Industries
ISBN 9789283311300 , 2001 , Noriaki Kano
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Applications of Quality Control in the Service Industries
ISBN 9780824774660 , 1985 , A.C. Rosander
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Service Industries And Asia Pacific Cities: New Development Trajectories
ISBN 9780415327497 , 2005 , Tom Hutton
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Roadmap to Corporate Excellence Through TQM
ISBN 9788174462770 , 2003 , D. K. Bakshi
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A Surveyor's Guide to the RICS Homebuyer Service
ISBN 9781842195116 , 2010 , Phil Parnham
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Competition in Global Industries
ISBN 9780875841403 , 1986 , Michael E. Porter
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Essentials of TQM
ISBN 9780566078293 , 1996 , Debra L. Morehouse
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Applying TQM to Product Development and Design
ISBN 9780824796778 , 1995 , Marvin A. Moss
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TQM: Text with Cases
ISBN 9780750657402 , 2003 , John S. Oakland, Leslie J. Porter
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A TQM approach to achieving manufacturing excellence
ISBN 9780527916329 , 1990 , A. Richard Shores
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Explosion Hazards in the Process Industries
ISBN 9780976511342 , 2005 , Rolf K. Eckhoff
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The Cultural Industries
ISBN 9781446209264 , 2012
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The Cultural Industries
ISBN 9781446209257 , 2012
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The Cultural Industries
ISBN 9781412908085 , 2007
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The Cultural Industries
ISBN 9781412908078 , 2007
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Service Operations Management: Improving Service Delivery
ISBN 9780273740483 , 2012 , Robert Johnston
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471494393 , 2000 , Richard Normann
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The Cultural Industries
ISBN 9780761954538 , 2002
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The cultural industries
ISBN 9780761954521 , 2002
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
ISBN 9780470448212 , 2008 , Anders Gustafsson, Michael D. Johnson
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A Guide to Customer Service Skills for the Help Desk Professional
ISBN 9780760072622 , 1999 , Donna Knapp
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Management and Creativity: From Creative Industries to Creative Management
ISBN 9781405119962 , 2006
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A Pocket Guide to Writing in History
ISBN 9780312535032
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TQM - leiarskapsteknologi: lærebok i kvalitetsutvikling
ISBN 9788241205002 , 2002 , Bjarne Berg Wig, Haakon Sivertsen
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Entrepreneurship in the Hospitality, Tourism and Leisure Industries
ISBN 9780750640978 , 1998 , Alison Morrison, Clare Williams
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Creative Industries and Developing Countries
ISBN 9780415512466 , 2011
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Developmental: Developing New Products with Tqm
ISBN 9780071133296 , 1994 , Gevirtz
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Ethical Dilemmas in Social Service
ISBN 9780231069694 , 1993 , Frederic G. Reamer
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Service Quality in Leisure and Tourism
ISBN 9780851995410 , 2003 , John Buswell, Christine Williams