Søk: 'Service management'
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Service management
ISBN 9788202198350 , 2000 , Richard Normann
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Service Operations Management: Improving Service Delivery
ISBN 9780273740483 , 2012 , Robert Johnston
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Revenue Management for Service Organizations
ISBN 9781606491478 , 2010 , Paul Rouse, Julie Harrison
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Decentralising Public Service Management
ISBN 9780333694022 , 1998 , Christopher Pollitt, Johnston Birchall,m.fl.
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Decentralising Public Service Management
ISBN 9780333694039 , 1998 , Christopher Pollitt, Johnston Birchall,m.fl.
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471494393 , 2000 , Richard Normann
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Service Management: Operations, Strategy, Information Technology
ISBN 9781259010651 , 2013 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Strategic Management of Professional Service Firms
ISBN 9788763001274 , 2005 , Bente R. Lowendahl
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Service Management: Operations, Strategy, Information Technology
ISBN 9780071263467 , 2008 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Principles of Service Marketing and Management
ISBN 9780130950123 , 2002 , Christopher H. Lovelock, Lauren Wright
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Principles of service marketing and management
ISBN 9780130404671 , 2002 , Christopher H. Lovelock, Lauren Wright
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Service Management: Operations, Strategy, and Information Technology
ISBN 9780071214575 , 2004 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Service Management: Operations, Strategy, and Information Technology
ISBN 9780072424195 , 2000 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Service Quality Management in Hospitality, Tourism, and Leisure
ISBN 9780789007261 , 2001 , Jay Kandampully, Beverley A. Sparks
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Service Management: Operations, Strategy, Information Technology w/Student CD
ISBN 9780077228491 , 2007 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Administration and Management in Criminal Justice: A Service Quality Approach
ISBN 9781412950817 , 2010 , Jennifer M. Allen, Rajeev Sawhney
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Studyguide for Service Management by Fitzsimmons, Fitzsimmons &, ISBN 9780072823738
ISBN 9781428808195 , 2006 , Cram101 Textbook Reviews,m.fl.
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Dictionary of It Service Management: Terms,Acronyms and Abbreviations
ISBN 9780952470663 , 2002 , Ivor Evans, Ivor Macfarlane, Ashley Hanna,m.fl.
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Dictionary of It Service Management: Terms,Acronyms and Abbreviations
ISBN 9780952470656 , 2002 , Ivor Evans, Ivor Macfarlane
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Foundations of IT Service Management Based on ITIL V3: an introduction
ISBN 9789087530570 , 2007 , Jan Van Bon, Arjen de Jong, Axel Kolthof
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A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks
ISBN 9783838339177 , 2010 , Aleksej Spenst
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Service management: Ledelse og strategi i produksjon av tjenester
ISBN 9788270372638 , 1988 , Richard Normann
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Salg, service og sikkerhet: salg og service
ISBN 9788205286078 , 2001 , Eli Fiske Antonsen
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Kommunikasjon og service: service og samferdsel : vg1
ISBN 9788205351622 , 2006 , Eli Fiske Antonsen, Ulf Carlsson
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Java Message Service
ISBN 9780596522049 , 2009 , Richard Monson-Haefel, Mark Richards,m.fl.
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Sal, service og tryggleik; sal og service
ISBN 9788205286085 , 2001 , Eli Fiske Antonsen
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Operations Management
ISBN 9780273776208 , 2013 , Nigel Slack, Robert Johnston
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At your service!
ISBN 9788202167837 , 2002 , Hege Cecilie Hansen, Theresa Bowles Sørhus,m.fl.
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Marketing Management
ISBN 9780273743613 , 2012 , Philip Kotler, Kevin Lane Keller