Søk: 'Training Library Staff and Volunteers to Provide Extraordinary Customer Service'
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Training Library Staff and Volunteers to Provide Extra Ordinary Customer Services
ISBN 9781856045995 , 2006 , Mark L. Smith, Julie Beth Todaro
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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Staff
ISBN 9788251620802 , 2005 , Håvard Rem, Tor Erling Staff
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A Guide to Customer Service Skills for the Help Desk Professional
ISBN 9780760072622 , 1999 , Donna Knapp
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Evaluating the Impact of Your Library or Information Service
ISBN 9781856044882 , 2006 , Sharon Markless, David Streatfield
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Assessing Service Quality: Satisfying the Expectations of Library Customers, 2nd Ed.
ISBN 9780838910214 , 2010 , 2. utgave , Peter Hernon, Ellen Altman
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Relationship Marketing and Customer Relationship Management
ISBN 9781485102649 , 2014 , Annekie Brink, Adele Berndt
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The Brave New Service Strategy: Aligning Customer Relationships, Market Strategies and Business Structure
ISBN 9780814405277 , 2000 , Barbara A. Gutek, Theresa Welsh
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Relationship Marketing and Customer Relationship Management
ISBN 9780702177392 , 2009 , Annekie Brink, Adele Berndt
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Relationship Marketing and Customer Relationship Management
ISBN 9780702186875 , 2011 , Adele Berndt
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Extraordinary Animals Revisited
ISBN 9781905723171 , 2007 , Karl P.N. Shuker, Janet Bord, Jonathan Downes
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President George W. Bush's Influence Over Bureaucracy and Policy: Extraordinary Times, Extraordinary Powers
ISBN 9780230609549 , 2009 , Colin Provost, Paul Teske
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Customer Relationship Management
ISBN 9781856175227 , 2008 , Francis Buttle
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Service Operations Management: Improving Service Delivery
ISBN 9780273740483 , 2012 , Robert Johnston
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Exploring Direct and Customer Relationship Marketing
ISBN 9781861529015 , 2004 , Martin J. Evans, Lisa O'Malley,m.fl.
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Customer Relationship Management
ISBN 9780273681779 , 2005 , Ed Peelen
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201097 , 2012 , V. Kumar, Werner Reinartz
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201103 , 2012 , V. Kumar, Werner Reinartz
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Actor Training
ISBN 9780415471688 , 2010 , Alison Hodge
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Seeking meaning: a process approach to library and information services
ISBN 9781591580942 , 2003 , KUHLTHAU
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Strength Training Anatomy
ISBN 9780736092265 , 2010 , Frederic Delavier
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077131715 , 2012 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
ISBN 9780470448212 , 2008 , Anders Gustafsson, Michael D. Johnson
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471494393 , 2000 , Richard Normann
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Aircrew Training and Assessment
ISBN 9780805829778 , 2000 , Dee H. Andrews, Harold F. O'Neil, Jr.
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Developing Library and Information Center Collections
ISBN 9781591582199 , 2005 , G. Edward Evans, Margaret Zarnosky Saponaro
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Can Ethics Provide Answers: And Other Essays in Moral Philosophy
ISBN 9780847683482 , 1996 , James Rachels