Søk: 'customer'
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Customer Relationship Management
ISBN 9781856175227 , 2008 , Francis Buttle
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Customer Relationship Management
ISBN 9780273681779 , 2005 , Ed Peelen
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077131715 , 2012 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Relationship Marketing and Customer Relationship Management
ISBN 9781485102649 , 2014 , Annekie Brink, Adele Berndt
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Relationship Marketing and Customer Relationship Management
ISBN 9780702177392 , 2009 , Annekie Brink, Adele Berndt
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Relationship Marketing and Customer Relationship Management
ISBN 9780702186875 , 2011 , Adele Berndt
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Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy
ISBN 9780684864662 , 2000 , Roland T. Rust, Valarie A. Zeithaml,m.fl.
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Customer Relationship Development: Implementing Fast-track, First-base Customer Relationship Management Solutions
ISBN 9780852976821 , 2001 , Ralf Blomqvist, Tomas Haeger, Johan Dahl
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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Exploring Direct and Customer Relationship Marketing
ISBN 9781861529015 , 2004 , Martin J. Evans, Lisa O'Malley,m.fl.
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201097 , 2012 , V. Kumar, Werner Reinartz
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201103 , 2012 , V. Kumar, Werner Reinartz
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Managing Customer Relationships on the Internet
ISBN 9780080441245 , 2005
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Managing Customer Relationships on the Internet
ISBN 9780080479071 , 2005 , Angelika Lindstrand
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077107956 , 2008 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071263931 , 2008 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Survival Data Mining: Modeling Customer Event Histories
ISBN 9780471676218 , 2006 , Will Potts, SAS Institute, Inc.
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Handbook Of Crm: Achieving Excellence in Customer Management
ISBN 9780750664370 , 2005 , Adrian Payne
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071244961 , 2006 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Services marketing: integrating customer focus across the firm
ISBN 9780072961942 , 2005 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Managing the customer experience: turning customers into advocates
ISBN 9780273661955 , 2002
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Customer Relationship Management: Integrating Marketing Strategy and Information Technology
ISBN 9780471271376 , 2002 , William G. Zikmund, Faye W. Gilbert,m.fl.
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
ISBN 9780470562239 , 2010
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Customer-Centered Products: Creating Succesful Products Through Smart Requirements Management
ISBN 9780814405680 , 2000 , Ivy F. Hooks, Kristin A. Farry, IVY F AUTOR HOOKS
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Markets of One: Creating Customer-unique Value Through Mass Customization
ISBN 9781578512386 , 2000 , B. Joseph Pine II
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Training Library Staff and Volunteers to Provide Extra Ordinary Customer Services
ISBN 9781856045995 , 2006 , Mark L. Smith, Julie Beth Todaro
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Competitive Manufacturing Management: Continuous Improvement, Lean Production, Customer-Focused Quality
ISBN 9780071158206 , 1998 , John M. Nicholas